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Order Fulfillment Manager

Organization: Brandt
Date Posted: 4/9/2019
City: Regina
Location: Saskatchewan
Country: Canada
Primary Category: Misc
Type of Position: Full-Time
Education Requirement: High School / GED
Experience Requirement: 3-5 years

Description & Details

Job Description

Brandt Industries Inc. is currently seeking an Order Fulfillment Manager. This position is responsible for connecting the customer and the sales department to the manufacturing plants.

Required Skills

  • Sales & Operations Planning, Inventory and Production Forecasting
    • Coordinating Sales and Operations Planning
    • Master production forecasting by plant.
    • Managing field inventory levels on whole goods logic in the system.
  • Lining up customer orders to production schedules
  • Scheduling truckloads and setups
  • Managing call and email centers for dealer questions surrounding orders, product configuration and inside sales
  • Order acknowledgement, delivery date and shipping information to the customer.
  • Work with plants regarding ship dates, inventory levels, freight costs, system integrations, and management of exceptions to look after customer’s ordering needs.
  • Develop, maintain and communicate delivery timelines for standard product, this would include stocked items, quick turnaround items and long lead items.
  • Manage freight equalization program
  • Establishes processes and procedures for all order fulfillment activities, returns processing, and consumer contact including interacting with ERP system for all required tasks.
  • Work with and communicate schedules for product delivery to Sales Department to ensure customer needs are being met
  • Develops metrics and reports to monitor departmental performance and other Consumer Direct fulfillment activities, this would include on time delivery, stocking levels and shipment levels.
  • Identify process improvement opportunities; present project plans, options, and recommendations to Executive level Management; organize and lead any teams required to implement such improvements and manage the process to a successful completion.
  • Responsible for all personnel management within the department including hiring, terminating, promotion etc.
  • Other duties as assigned.
  • Required Experience
  • Excellent communication, presentation, and interpersonal skills.
  • Excellent organizational skills.
  • Previous experience in an Order Fulfillment, Large Parts Sales company, large warehouse environment with stock logic duties

Job Location

Regina, Saskatchewan, Canada

Position Type



Brandt Industries Ltd.

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